I’ve been ordering from a bunch of stores recently and one thing that keeps happening is missing shipping information. Some mention it right upfront, usually on the product page or on a dedicated shipping page. But others hide it until checkout, one was even on the very last step with the payment details. That means …
Tag: conversion rate optimization
Hide your newest products to increase your sales
Another homepage copy tip for Shopify stores. If you’re showing your newest/latest products as a collection list on the homepage, remove it. Most new products are unproven with unproven conversions. By showing them on the homepage you’re stealing attention from your best products. If you still want to highlight new products, use some sales copy …
Put your best products on display
Your homepage is probably one of your most popular pages in your store. One conversion boost is to put your best products on display, front and center. Ideally, you’d use the products which produce the best customers (e.g. highest LTV) like what Repeat Customer Insights measures but you can settle for just a highest sales or …
Measure, tweak, and keep the winners
Today marks the start of the spring planting for early vegetables in Portland. Plants that can take a bit of cold and wet still. But that’s not a hard and fast date. Each plant has different needs and the weather is never perfect. That’s why I already have 524 seedlings started outside. Some are ones …
Marketing optimizations and patience
I’ve been tweaking a few things to improve my email marketing and opt-ins. That includes trying different formats of opt-in forms and how they are displayed. The first test had about half the opt-ins of the control (statistically significant) but the second test I’m running is now showing 50% higher than the control. It still …
Snacking your way to a better converting Shopify store
I’ve been wanting to snack on veggies more often so I ordered 25 pounds of carrots. (Sounds like the setup for a joke right?) The problem was that they still needed too much prep work to snack on them (washing, trimming, cutting, etc). Not hard, just enough friction to divert me to my hot chips. …
Every bit of friction loses sales for your Shopify store
We’ve been ordering produce from a local wholesaler for a few months now. They have flat-rate next-day delivery and are 3 miles away so it makes sense to order bulky things from them instead of getting smaller quantities from our regular grocery store. The problem is that since their business is setup as a wholesaler, …
Throwing out the baby with the bath water
Sometimes you just have to break things. Incremental change is less risky and usually a more successful strategy. Content optimizations. Copy tweaks. Website rescues. A/B tests. But in rare times it might be worthwhile throwing what you have out and breaking it all. Just don’t mix up “the desire to start over” with the actual …
When the dryer strikes back
Living in rainy Portland I’ve gotten used to the wet weather. It doesn’t bother me anymore as long as it’s not a surprise. But there are two things that do bother me when it’s wet out. Wet socks. (No further comment needed) Those times when you wash and dry a sweater but the cuff gets …
A/B tests are a great safety net when you can use them
I’ve been working on a new design for Repeat Customer Insight’s pricing page. It’s been functional and describes what each level of account receives, but it was designed a long-time ago when the app had fewer features and only needed a paragraph or two. Now that the app has matured some, the design isn’t working …