Tag: customer segmenting

An ACME catalog of customer segmenting options

There are an infinite number of ways to segment customers. Repeat Customer Insights includes a few of the more effective ones. Which methods you use will depend on your goals and to a lesser extent, your brand. Here’s a few off the top of my head that cover: how recently they’ve ordered how many orders …

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Run a sale next week in your Shopify store

Every now and then it can be useful to run a sale. Especially during a slump. You’ll get a quick infusion of cash, be able to clear out some inventory, and the activity can pull you out of your slump. They’ll work for most brands, though some might want to avoid discounting and spin it …

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Finding your consistent big spenders in Shopify

In Repeat Customer Insights I was asked: What is the best report to determine most consistent highest spenders? You’ll want to use the Customer Segmenting reports for that. You can also use the Customer Grid as it’s a visual view of the same data and will let you drill down into the details for each …

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Put a name on it: naming your customer segments

Recently we decided to name our garden beds. We have a dozen or so different beds now and my numbering scheme wasn’t easy to remember (and a bit boring to be honest). We brainstormed a few names based on local animals and assigned them to beds. I used as many puns as I could, but …

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Throw your emails into the arena

Based on the number of sale emails I’ve received over the past few days, many people are making a final push to end the year on a good note. While it felt overwhelming, I still received a few emails that have prompted me to place some orders. Some for things I’ve been waiting on. Some …

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The failure of using too large of a group

My daughter’s school called a snow day so classes started two hours late. At her school there was no snow and barely a smattering of ice. But the school district is large enough that it covers a wide area including hills 500 feet above sea level. Right where the snow dropped down to. So while …

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Surviving the relatives

When analyzing your customers, it’s important to compare how they perform relative to the other customers. If you have a customer who has spent $1,000 in their lifetime, would you consider them a good customer? It’s hard to answer that. $1,000 sounds like a lot. But if your average order is $800, that’s not even …

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