Tag: gift

How to show appreciation to your best customers

A Shopify store using Repeat Customer Insights asked recently: I would also love suggestions on how to reach out to and show appreciation to my best customers. Gifts, discounts, VIP access, and thoughtful notes are usually the best options to send to your VIP customers. You want VIPs to feel appreciated and happy to recommend …

Read more

Gift options for your top-spending customers

Julie replied to my article about finding loyal, high-spending customers with a question: I’d love for you to do a follow up email explaining what to do with or for (gifts?) those high spenders in our store(s). What you use for gifts will depend on a lot. Your merchandise, margins, and shipping costs will determine …

Read more