Last week I downgraded a service that I use. I only needed it on a higher plan for a short time and didn’t feel like paying for the extra capacity. A few days after downgrading I got this email (names omitted to protect the guilty). Hi there, I saw you downgraded recently from Company. We’re …
A few years ago I decided to do something nice for a customer after wrapping up a major project. Instead of just sending them a thank you email, I decided to send them a small gift. Brownies. Gooey, chocolate brownies. I had a recommendation for an ecommerce store to use, ordered a box, and shipped …
