Being able to preview your customer segments is important to make sure they are setup as you'd expect.
To help with that, Repeat Customer Insights now includes the ability to filter the customer segmenting by the Customer Grade. It also includes a short description of the grade, some advice, and the number of customers with that grade.
This will make it possible to browse the different customer segmenting options available in the app and compare how they work:
- by Customer Grade
- by Automatic Segment
- by RFM score
- by special named segments
Eric Davis
Retain the best customers and leave the worst for your competitors to steal
If you're having problems with customers not coming back or defecting to competitors, Repeat Customer Insights might help uncover why that's happening.
Using its analyses you can figure out how to better target the good customers and let the bad ones go elsewhere.