Find cohort acquisition channels that drive higher-value customers

One quick tip to find more big-spending customers is to track down what brought them to your store.

Using a cohort report like in Repeat Customer Insights, find the cohort that has spent more revenue than its neighbors (next/previous months). Then drill-down into the cohort to find what sales channels those customers were acquired from.

Focusing your efforts on these channels will be more likely to attract more high-value customers.

Eric Davis

Segment your customers automatically with RFM

Segmenting your customers has always been touted as a powerful marketing tool but many stores avoid it because it can be time-consuming.
Repeat Customer Insights will automatically segment your entire customer base for you based on the valuable data Shopify has already collected for you. Ranging from 5 to 30 to over 125+ different segments using RFM and other models, you can pick how much power you want to harness.

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Topics: Customer acquisition Cohort analysis

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