Your (current) customers need to bring you your (new) customers.

Seth Godin wrote about the state of DTC advertising and why it always leads to ruin.

His solution is simple, though not easy:

Your (current) customers need to bring you your (new) customers.

Eric Davis

Market to your customer's timing

Figure out how long customers wait in-between purchases and you have a key component for your marketing timing. This is the basis of the Average Latency metric and Order Sequence Report in Repeat Customer Insights.

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Topics: Customer loyalty Marketing Advertising

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