Being able to preview your customer segments is important to make sure they are setup as you'd expect.
To help with that, Repeat Customer Insights now includes the ability to filter the customer segmenting by the Customer Grade. It also includes a short description of the grade, some advice, and the number of customers with that grade.
This will make it possible to browse the different customer segmenting options available in the app and compare how they work:
- by Customer Grade
- by Automatic Segment
- by RFM score
- by special named segments
Analyze your customer's behaviors before they defect
Your customers aren't yours forever. Some might have defected today, never to be seen again.
You need to analyze your customer behavior so you can reach them before they defect.