Repeat Customer Insights now includes metric drop-of detection for Average Order Value and Repeat Purchase Rate
Now Repeat Customer Insights includes automatic drop-off detection for your Average Order Value and Repeat Purchase Rate between orders from repeat customers.
This means if the app detects more than a 20% drop in your Average Order value or Repeat Purchase Rate, it will flag that and give you recommendations on how to improve it.
If you’re an existing customer, just login to the app and you should see any of your metrics that have been flagged by the drop-off detector. I’m already calculating it for you so there’s nothing for you to do.
If you’re not a customer of Repeat Customer Insights yet, install the app and once your store has been imported you too will be able to see any drop-offs in your AOV or RPR (along with a dozen other repeat customer metrics).
If you’re not sure if Repeat Customer Insights is valuable enough to you, signup below and I’ll teach you more about the repeat customer metrics that are included in the app.
Use cohorts to find out who the best customers are in your Shopify store
Repeat Customer Insights will automatically group your customers into cohorts based on when they first purchased. This will let you see how the date customers bought would impact their behavior.