Knowing which customers are likely to place another order can be a powerful piece of information for your Shopify store. Especially when you can predict when customers are likely to reorder.
With it you can target those customers with specific messaging or offers and influence their purchase.
Maybe you want to steer them towards a larger order?
Or a new bundle or subscription product?
Or to your more profitable products?
Or the ones you have overstock of?
Repeat Customer Insights will now use your store's metrics to calculate which customers should be ordering soon.
You can also drilldown into this segment to see the full customer details including which cohort and segments they belong to.
This new segment is now available on the Downturn Focus.
It comes with a 14-day free trial so you can see how it works and potentially see an improvement in the first month.
Retain the best customers and leave the worst for your competitors to steal
If you're having problems with customers not coming back or defecting to competitors, Repeat Customer Insights might help uncover why that's happening.
Using its analyses you can figure out how to better target the good customers and let the bad ones go elsewhere.