Today marks Thanksgiving in the US.
If you celebrate it, happy Thanksgiving to you.
If you don't, happy Thursday-before-Black-Friday.
Official holiday or not, today's a good day to be thankful for who you have in your life and how you can help them. That includes family, friends, employees, and customers.
From me to you, thank you for being a subscriber of Repeat Customer Insights, my email newsletter, or reader of my articles. I sincerely appreciate your attention and interest.
Today's also the day to get well rested for the upcoming season.
Eric Davis
Measure which customers you're retaining and which you're losing
In order to keep your best customers, you need visibility into what's going on with them. Repeat Customer Insights will help you track down where you're losing customers and how to better target new ones.