One-time Customer

A one-time customer, also called a new customer, is a person or business who has only purchased once from your store.

They are important because they have shown the first behavior that makes them a customer. Before that time they were a visitor, prospective customer, or lead. All customers start out as one-time customers, a few might transition to a returning customer or repeat customer.

The vast majority of ecommerce customers are one-time customers.

Eric Davis

Measure your customer loyalty

Measure the different levels of customer loyalty with Repeat Customer Insights. It uses various models to segment and grade your customers based on their behavior.

Learn more

Topics: Glossary One time customer

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