Google Analytics is a great, free website analytics system. Shopify even has a built-in integration with them so you can get it working with very little effort.
But if that’s all you use for analytics, you could be missing out on a lot.
11% of your traffic and potential customers are invisible to Google Analytics.
And I bet it’s increased since then.
Metrics should be used to help you make decisions.
They are almost never exact but if they are close enough then you can use them as guideposts in your decision making.
But with over a tenth of your customers not getting tracked, you need to be careful using just Google Analytics.
What if the majority of your sales occurred in that 11%?
Shopify has some decent metrics systems that you can use to double check everything.
My recommendation is to use Google Analytics but take what it says with a grain of salt. Trust in your higher value metrics that you can track really well:
- number of customers purchased
- order totals
- mailing list signups
These are harder metrics that can’t be blocked by customers. They are all really interesting to slice, dice, and segment too.
One problem though, as your store grows it can become more difficult to get a handle on all of the order data.
Repeat Customer Insights can help with that by aggregating your customer orders into a powerful report called a Customer Purchase Latency analysis. Basically, it tells you how often customers are buying, how much they are spending, and highlights areas you can improve.
Find out who the best customers are in your Shopify store
Are you struggling to grow your repeat purchases? Equip your store with the insights it needs to increase your repeat sales.