Email marketing is one of the top drivers of repeat purchases but many stores send out emails that miss the mark. Here's a quick checklist you can run through while creating each email.
- Included content that increases the reader's trust
- Included content that is educational or entertaining
- Included a call to action
- Call to action matches the ideal next behavior in the reader's lifecycle
- Included the ability to reply directly to the email
- Copy is customer-focused and not store-focused (uses "you")
Some are easier that others but combined they give your emails the best chance of success at converting repeat customers.
If you're not sure what kind of content would work best, the Automatic Segments in Repeat Customer Insights includes advice on what messages to use (and not use) as well as campaign ideas.
Eric Davis
Learn what your customers are actually doing instead of just guessing
One of the best ways to build a sustainable business starts by getting your customers to come back. Mastering that simple process can be difficult, but builds a lifelong business.
Repeat Customer Insights can help you understand your customer's behavior. With its collection of behavior reports, you can see what they're actually doing instead of guessing and having your efforts fall flat.