Now that the last week of December has started, most ecommerce stores are starting to shift back to regular mode.
Returns and exchanges will be the focus for the coming month but the big sales season is wrapping up.
That said, there's still the potential for a final bit of holiday shopping. Some winter holidays are still going and there's always self-gifters who might be buying.
This time is also good to start analyzing how your season and year performed. You can compare how holiday customers performed in prior years with Repeat Customer Insights Cohort Report.
Learn what your customers are actually doing instead of just guessing
One of the best ways to build a sustainable business starts by getting your customers to come back. Mastering that simple process can be difficult, but builds a lifelong business.
Repeat Customer Insights can help you understand your customer's behavior. With its collection of behavior reports, you can see what they're actually doing instead of guessing and having your efforts fall flat.