Going beyond your customer's expectations

Last week we had our A/C replaced. The old unit finally stopped working right before Portland's annual heatwave.

We went with a previous contractor and by the end of the job they beat every expectation we had:

This is what you'd expect from a high-quality service provider.

It was the same when we first worked with them and was a major factor in them winning our business the second time.

They did such a great job that we're having them do a smaller 3rd project now too.

Quality service and treating your existing customers well can pay you back in spades. It might not be easy to notice or track well unless you analyze their ordering (like with Repeat Customer Insights) but often you'll see improvements that you can't account for anywhere else.

Eric Davis

Promote products that create your best customers

When it's time to run a promotion, how do you pick the products to feature? Best sellers are okay but wouldn't it better to promote the products that crate the best customers? Repeat Customer Insights will analyze your product and buyer behavior to show which products and variants lead to the highest quality customers.

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Topics: Customer loyalty Repeat customers

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