With the holiday season underway, it's important that your data collecting systems are running correctly. Collect the right data and you can see how your customers are behaving.
Repeat Customer Insights takes a monthly Customer Grid snapshot at the beginning of each month. This snapshot makes it easy to visualize how your customer base was at a specific point in time.
For example: Did you have a lot of VIP customers? Where defections high? Are there signs of customer loyalty?
This snapshot, plus the comparisons it enables can make long-term behavior trends easier to spot and evaluate. How your new and repeat customers behaved during the holiday heavily influence your next year's results.
Eric Davis
Learn what your customers are actually doing instead of just guessing
One of the best ways to build a sustainable business starts by getting your customers to come back. Mastering that simple process can be difficult, but builds a lifelong business.
Repeat Customer Insights can help you understand your customer's behavior. With its collection of behavior reports, you can see what they're actually doing instead of guessing and having your efforts fall flat.