I have a big release for today.
Repeat Customer Insights has new account levels and a handful of new features.
First things first, if you already have an active account and are happy with the features currently in your account, you don't have to upgrade. Not all new features will be available to older accounts but you don't have to upgrade unless you'd like the new stuff.
Three of the big features are:
- Additional 20 more order sources and sales channels for filtering, including Shopify Subscriptions, Recharge, CartHook Checkout, Facebook, and Amazon.
- Premium support for an even faster response by me.
- [In beta] New API to access and download your analyzed customer data for integrating, automation, backups, etc.
I'll be writing about the new features in more detail soon.
There's also a new account level (the Peak) and the new features scattered among the plans.
If you're not a customer but you're interested in customer segmenting and analysis, this is a good time to install. Check out the app page to see what's included.
Have do you have a question about the changes? Reply and let me know.
Eric Davis
Retain the best customers and leave the worst for your competitors to steal
If you're having problems with customers not coming back or defecting to competitors, Repeat Customer Insights might help uncover why that's happening.
Using its analyses you can figure out how to better target the good customers and let the bad ones go elsewhere.