Cyber Monday. The day when ecommerce is supposed to shine.
Make sure to avoid treating your customers like robots today.
As tempting as AI and automatic chatbots sound, customers can tell when they are just a transaction to you and are quick to return the treatment.
Each customer is a person and you have the opportunity to delight them today. That could lead to better buying behavior for you in the future.
You can start measuring how customers behave with Repeat Customer Insights. It'll automatically import your Shopify data and run a number of analyses to highlight different customer behavior.
Directive: Treat customers with respect, not as a transaction.
Eric Davis
See how the month a customer orders will change their behavior
Repeat Customer Insights will automatically group your customers into cohorts based on when they first purchased. This will let you see how the date customers bought would impact their behavior.