Cyber Monday. The day when ecommerce is supposed to shine.
Make sure to avoid treating your customers like robots today.
Customers can tell when they are just a transaction to you and are quick to return the treatment.
Each customer is a person and you have the opportunity to delight them today. That could lead to better buying behavior for you in the future.
You can start measuring how customers behave with Repeat Customer Insights. It'll automatically import your Shopify data and run a number of analyses to highlight different customer behavior.
Eric Davis
Retain the best customers and leave the worst for your competitors to steal
If you're having problems with customers not coming back or defecting to competitors, Repeat Customer Insights might help uncover why that's happening.
Using its analyses you can figure out how to better target the good customers and let the bad ones go elsewhere.