Today's tiny tip is a short one: today won't make or break your holiday season.
Even if everything goes wrong (or right), you still have plenty of time to change the outcome of the year.
Do your best and help your team to do their best, but try to take today as it comes. Good or bad.
There's always tomorrow.
Directive: Black Friday performance doesn't make or break your season.
Eric Davis
Measure which customers you're retaining and which you're losing
In order to keep your best customers, you need visibility into what's going on with them. Repeat Customer Insights will help you track down where you're losing customers and how to better target new ones.