Do your customers really want discounts on large orders, upsells, or a loyalty points system?
Or are those things you want?
The reason customers might be ignoring things are because they don't want them and just ignore them.
Be prepared to cut anything that doesn't work.
Eric Davis
Is your customer acquisition spending too much?
If you're spending more to acquire a customer than they are worth, you're at risk of going out of business. Check how much you can expect your Average Customer.