Average Order Value is a metric that measures how much is spent in your orders on average. You can think of it as how much you make from each order.
It'll always be representing as a currency amount (e.g. $100) and typically higher is better.
Since it is a very easy number to calculate, it's used in a lot of other metrics.
It is typically measured in a few ways:
- for your store overall
- for a specific segment of customers, including single customers
- for a specific date
- or any other customer segment
Eric Davis
Retain the best customers and leave the worst for your competitors to steal
If you're having problems with customers not coming back or defecting to competitors, Repeat Customer Insights might help uncover why that's happening.
Using its analyses you can figure out how to better target the good customers and let the bad ones go elsewhere.