When does your order end?

When a customer orders from your store, what's the last message they get about their order?

Is it an order confirmation? A delivery confirmation? Or an email tailored to thank them for your order and invite them to contact you if they need help?

All too often the focus is on the transaction. Getting the order. Delivering the order. Done.

Not the customer relationship or why the customer decided to buy the product in the first place.

Adding a single warm email can help to end the order on a positive note.

Eric Davis

Which marketing strategies are producing the best customers for your store?

Analyzing your customers, orders, and products with Repeat Customer Insights can help find which marketing strategies attracted the best customers over the long-term.

Learn more

Would you like a daily tip about Shopify?

Each tip includes a way to improve your store: customer analysis, analytics, customer acquisition, CRO... plus plenty of puns and amazing alliterations.