Tomorrow's the start of a new month and I wanted to give you a heads-up.
Shopify stores with Repeat Customer Insights will have their monthly customer segment snapshots taken and saved for analysis on the 1st.
This shows up in the Customer Grid, allowing you to look back in time or even compare two different dates. It shows how your customer behavior has shifted and evolved over time. Loyalty, defection, AOV trends, etc.
If you don't have the app installed yet or have an account that doesn't have the Customer Grid history, you still have time today to install or upgrade.
Eric Davis
Analyze your customer's behaviors before they defect
Your customers aren't yours forever. Some might have defected today, never to be seen again.
You need to analyze your customer behavior so you can reach them before they defect.