Every time I release or update my Shopify apps, a suite of tests runs on my computer and on a testing server.
I do that to make sure nothing breaks, but there's a side benefit too.
That means I get 5-10 minutes of spare time each release, which can happen multiple times per week.
Right now, I'm using that to write this email about spare time (how meta!), but I'll also use it to take a break, walk around the office, or answer a few support emails.
Don't feel obligated to cram work into every minute either. If your brain needs a break or you haven't gotten outside all day, either of those is probably the better choice.
Ding.
All of the tests just finished so it's back to getting the release ready. Time to wrap this email up.
Eric Davis
Retain the best customers and leave the worst for your competitors to steal
If you're having problems with customers not coming back or defecting to competitors, Repeat Customer Insights might help uncover why that's happening.
Using its analyses you can figure out how to better target the good customers and let the bad ones go elsewhere.