When you start to improve anything, having a guiding question or two can help you focus on the important.
If you're trying to improve your customer loyalty, ask yourself:
"What actions am I taking that will make customers want to come back?"
Not what deals.
Not what campaigns.
What actions.
Answer that and follow it up with "What actions could I be taking?" and you'll have a basket of ideas.
But if you need more, Repeat Customer Insights includes many more ideas and recommendations for your store, backed by your data and store performance.
Eric Davis
Retain the best customers and leave the worst for your competitors to steal
If you're having problems with customers not coming back or defecting to competitors, Repeat Customer Insights might help uncover why that's happening.
Using its analyses you can figure out how to better target the good customers and let the bad ones go elsewhere.