When you start to improve anything, having a guiding question or two can help you focus on the important.
If you're trying to improve your customer loyalty, ask yourself:
"What actions am I taking that will make customers want to come back?"
Not what deals.
Not what campaigns.
What actions.
Answer that and follow it up with "What actions could I be taking?" and you'll have a basket of ideas.
But if you need more, Repeat Customer Insights includes many more ideas and recommendations for your store, backed by your data and store performance.
Eric Davis
Measure your customer loyalty
Measure the different levels of customer loyalty with Repeat Customer Insights. It uses various models to segment and grade your customers based on their behavior.