Shopify articles - Page 56

Adapt your marketing to avoid your worst customers

At some point it's not worth it to market to some customers for reorders. They might be unresponsive. They might be chronic returners. Or they might just cost too much to reach so even when they do order, you're not turning a profit. Your limit will depend on how much...

Using order volume and total sales to spot growth problems

It's useful to see how your order volume changes over-time. It'll give you a different perspective than total sales. Combine the two you can learn a lot about your overall business health. If your order volume has increased and your total sales have increased, you're growing. If your order volume...

Detecting when processes are getting too stressed

I started saving garden seeds this year. As part of the process I'm doing germination tests on them to make sure they're viable and likely to grow. The tests involve keeping them wet and checking on them every few days while recording their progress. The details aren't important here. What...

New period comparison insights added to Repeat Customer Insights

Repeat Customer Insights has received updates to its data analysis and insights engine. Now the Store Analysis and Customer Purchase Latency reports will automatically compare the various metrics to how they performed in the past. You can select any year or quarter available in your account and the app will...

Improve your customers for the long haul

This year the garden has been yielding so-so. Some plants are crazy productive (tomato, kale) while others failed (spinach) or grew slowly (lettuce, potato). It makes sense though. This is the first year for most of it and the second year for the rest, so the soil and ecosystem as...

Which customer segments should get your 80/20 attention

Jed was asking about which segments in Repeat Customer Insights to focus their effort on 80/20 style. If it was my store and I could only focus on 20% of customers, I would pick the Loyal and VIP (RF) segments. They are the most loyal customers and would be most...

Are you throwing away buyers because of a missed setting?

I learned last week that a few email marketing systems will automatically unsubscribe your customers if they place an order in Shopify and don't check the Accept Marketing checkbox in checkout. It's commonly listed in checkout as "Keep me up to date on news and offers" or "Email me with...

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