19 Growth and CRO Experts on Increasing Revenue Without Increasing Traffic
Shopify interviewed a group of marketing and conversion rate experts and they shared their thoughts on what ecommerce merchants should be doing. A lot of the advice centers around having a plan, strategy, and organization that is able to change.
What works in e-commerce - a meta-analysis of 6700 online experiments
Though published in June, I just came across this large study of A/B tests (PDF). Their key findings about how different components affected revenue per visitor was the most interesting.
What surprised me was that how ineffective simple UI changes were. These are the things that you see recommended all over the place with A/B testing (e.g. colors, buttons, calls to action).
Analyze your customer's behaviors before they defect
Your customers aren't yours forever. One might have defected today, never to be seen again.
You need to analyze your customer behavior so you can reach them before they defect.
My articles this week
Speeding up your Shopify store's indexing in Google
Delight your best customers by adding incentives to large orders
Every space matters in Google Search
Agonizing over the next big decision
Thanks, I'll see you next week