A small publisher just emailed me a 35% off coupon for their online store. They happen to have a book I wanted so I compared them to Amazon. Amazon's price was $29.16 while the store's list price is $34.95 plus $7.50 shipping for $42.45. Even with the 35% coupon the...
Last fall I planted some oats to prevent weeds and to cut for mulch. But I timed it wrong and much of them produced seed. That meant I had to spend a lot of time to sort through the oats and keep the seed out of my garden beds. Even...
I've planted a few hundred beans in the garden this year. Every time I plant beans, only about half of them survive past the baby stage. I've learned to expect to lose many of them to slugs, squirrels, and poor soil in general. I can do some things to minimize...
With Memorial Day weekend coming up, stores are going to get a preview of how customer behavior has been changed from the pandemic and shutdowns. Some stores and segments might see their usual spike, while others might not notice anything at all. This can be a preview of the remainder...
I've been hearing rumors of many Shopify store and ecommerce stores in general starting to see sales dry up. It could be due to COVID changes, economic stagnation, or any number of other factors that impact buying behavior. Checking your sales and order counts is one way to see if...
One question I hear often is when should a store stop marketing to lukewarm customers. In Repeat Customer Insights I'd recommend using the advice in the automatic segments. It's recommendations will include recommendations to not market, for example in some of the defected customer segments. But if you don't have...
Last week I received a couple of perennial kale plants along with seeds to grow another couple hundred. Perennials are useful food plants. Since they can live for years they take more planning and patience than annuals (which will only live for a year-ish). You have to research what kind...
I've been wondering which areas of Repeat Customer Insights were most used by customers so I can prioritize my time. Yesterday I started an analysis to look at the "traffic" for each report. If I consider each report as it's own product, then use a lot of the product analysis...
Before you start any marketing or campaign you need to be clear what you goals are. Trying to increase sales will be different than trying to increase retention or reduce cart abandonment. A specific and measurable goal is ideal but even a rough idea of what you're wanting to accomplish...
A Repeat Customer Insights customer was asking about how to combine the automatic segments with a discounting strategy they're considering: We want to offer larger discounts for vip and loyal customers, smaller more frequent discounts for low aov or average customers etc Discounting can have a major influence on customer...
Each tip includes a way to improve your store: customer analysis, analytics, customer acquisition, CRO... plus plenty of puns and amazing alliterations.